COVID-19 Updates and Branch Re-Opening  

Bank Rhode Island is proactively working with our local, state and federal government agencies to ensure our response is both safe and sound with little disruption to our customers.   In order to protect our staff, customers and their families as well as our community, we continue to take the necessary recommended steps to limit the ongoing impact of this virus.

Across the nation, there has been an increase in fraudulent activity related to the COVID-19 outbreak.  We have resources available to help you avoid falling victim to these scams.  Learn more about the various scams.

EFFECTIVE – Monday, July 6, 2020

Our branch lobbies will be open with capacity limitations. We encourage customers to continue to use the branch drive up. For your convenience, we recommend you make an appointment when there is a need to meet with a branch employee

If you plan to visit one of our branch lobbies, the following policies will be in effect:

  • A face covering must be worn at all times while in the branch lobby.
  • Please do not visit the branch if you are not feeling well.
  • You will be greeted by a branch employee at the entrance:
    • Identification- the greeter will ask you to briefly remove your face covering, show ID, and also ask you basic questions about any COVID -19 symptoms and travel. 
    • Lobby Capacity - If the number of customers in the lobby is at maximum capacity, the greeter will ask you to wait outside.
    • Social Distancing - In order to comply with social distancing guidelines, we have placed floor decals 6 feet apart inside the branch for your convenience.

For your convenience and to save time, please consider using mobile check deposit, online banking, ATMs, or our drive up windows.   Our Customer Support Center is available for any questions at 866-422-6574. 

Branch Hours

  • Drive Up Windows will close at 4:00pm Monday - Thursday and at 5:00pm on Fridays.
  • Branch lobbies will close at 4:00pm Monday through Friday, with the following exceptions:
    • Middletown hours are Monday - Friday  10:00am - 3:00pm,  Sat 9:00am -12pm 
    • Turks Head (Downtown Providence) hours are Monday - Thursday 9:00am - 2:00pm and Friday 9:00am - 3:00pm
  • All Branch locations with Saturday hours will be open from 9:00am to 12:00pm   

Branches with a Drive Up

Atwood Ave  383 Atwood Ave, Cranston  401-946-2266

Buttonwoods  2975 West Shore Road, Warwick 401-732-4045

East Greenwich   1269 South County Trail, East Greenwich  401-884-2233 

East Side  137 Pitman Street, Providence  401-456-5160 

Highland Ave  77 Highland Avenue, East Providence  401-434-2244 

Jefferson Blvd 265 Jefferson Boulevard, Warwick  401-773-4000

Johnston 1440 Hartford Avenue, Johnston  401-456-5260

Lincoln 625B George Washington Highway, Lincoln 401-333-2322

North Kingstown 1140 Ten Rod Road, North Kingstown  401-294-7737

Park Avenue 1047 Park Avenue, Cranston  401-946-2244

Pawtucket 499 Smithfield Avenue, Pawtucket  401-721-0751 

Plainfield Pike 2104 Plainfield Pike, Cranston  401-942-8627

Smithfield 445 Putnam Pike, Smithfield  401-231-1400

Taunton Ave 195 Taunton Avenue, East Providence  401-435-8700 

Wakefield 290 Main Street, South Kingstown  401-642-1935

Warwick Ave (Governor Francis) 1300 Warwick Avenue, Warwick  401-463-4040

Woonsocket 1175 Cumberland Hill Road, Woonsocket  401-766-3000


Branches without a Drive Up

Coventry 3 Coventry Shoppers Park, Coventry  401-574-1870

Middletown  132 East Main Road, Middletown  401-856-4033

Turks Head One Turks Head Place, Downtown Providence 401-456-5152

We will continue to update this page accordingly. We thank you for your business and for your patience as we strive to keep all of our customers and employees safe, healthy, and informed throughout this process.