At Bank Rhode Island, we appreciate the input of both our customers and the residents of the communities in which we serve. If you have a question about an existing account, any of our services, or just want to let us know what you think, either call, write, or send us an email. We'd love to hear from you.
Customer Support Center
Monday-Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to noon
(866) 4-BANKRI
24-Hour Automated Banking Center
(401) 477-1100
24-Hour Home Equity Loan Line
(877) 728-LOAN
Administrative Services
(401) 456-5000
Lost or Stolen Debit Card
(800) 554-8969
Bill Pay Support Center
(866) 266-6812
Monday – Friday: 7:30 a.m. to 11 p.m.
Mailing Address
Bank Rhode Island
P.O. Box 9488
Providence, RI 02940-9488
Bank By Mail Address
Bank Rhode Island
P.O. Box 6848
Providence, RI 02940-6848
To send us an email containing general, non-confidential information, please complete the form below and click 'submit.' Do not send any confidential information via email.
We will contact you within the next 24 hours. If your email is submitted on a weekend or a holiday, we will contact you on the following business day.